Accessibility at Gardeners Bedford Park

Gardeners Bedford Park is committed to making our gardening services and our online information accessible to as many people as possible, including disabled users, older people, and anyone using assistive technologies. This Accessibility Statement describes the steps we take to provide an inclusive experience for customers in the Bedford Park area and beyond.

Our commitment to accessibility

Our aim is that people looking for gardeners in Bedford Park can access information about our services in a clear, usable, and inclusive way. We work to follow the Web Content Accessibility Guidelines, known as WCAG, version 2.1 at level AA. These guidelines are recognised as the international standard for making websites more accessible and user friendly for everyone.

We view accessibility as an ongoing process. As our gardening services develop and our website content about Gardeners Bedford Park is updated, we regularly review and improve accessibility wherever we can.

WCAG 2.1 AA standards

We strive to meet WCAG 2.1 AA success criteria across our main website pages. This includes ensuring that text is readable, colour contrast is sufficient, and layouts are responsive so that people can view content on a range of devices and zoom levels. We aim to make navigation clear and consistent so that customers looking for accessible gardeners in the Bedford Park area can find what they need without confusion.

Where we identify areas that do not fully meet WCAG 2.1 AA, we work to resolve them in planned updates. We treat any barriers that significantly affect accessibility as a priority.

Screen reader support

Our website is designed to work with common screen readers by using clear headings, descriptive page titles, and meaningful text for images where appropriate. Content about our gardening services in Bedford Park is structured in a logical reading order so that people using assistive technology can understand pages without relying on visual layout alone.

We aim to avoid using images of text. Where images are used, we provide text alternatives that explain the purpose or meaning of the image whenever possible.

Keyboard navigation

We recognise that some people navigate websites without a mouse, using only a keyboard or alternative input device. Our website is designed so that all essential functions, including moving between sections, opening menus, and accessing content about gardeners in Bedford Park, can be carried out using keyboard navigation alone.

We work to ensure that the focus order is logical, visible, and predictable. Interactive elements such as buttons and forms are designed to be reachable and operable using standard keyboard commands.

Readable and understandable content

We try to write our content in clear, straightforward language so that people can easily understand the gardening services we offer in the Bedford Park area. We avoid unnecessary jargon and explain any technical terms where they are required.

Text is formatted to support readability, with meaningful headings and paragraphs that group related information together. This helps all visitors, and especially people with cognitive or learning differences, to find relevant information quickly.

Ongoing improvements

We know that accessibility is not a one-time task. As we add new content or features about Gardeners Bedford Park, we review them for accessibility and aim to improve any areas where users may face barriers. Feedback from visitors is an important part of this process and helps us identify issues that automated checks may not find.

Contact for accessibility requests

If you experience any difficulty using our website, or if you need information about Gardeners Bedford Park in another format, such as large print or a simplified version, you can contact us to request support. You can also let us know about any accessibility issues you encounter, such as problems with screen readers, keyboard navigation, or readability.

When you get in touch, please include details of the page or service you were trying to use, the type of device and assistive technology you were using if relevant, and the nature of the problem. This information helps us investigate the issue and work towards a solution.

We aim to respond to accessibility related requests and feedback within a reasonable time frame and to make adjustments where it is practical to do so. Your input helps us continue improving accessibility for everyone seeking gardening services in Bedford Park.